Information and Communication Technology

Tapping into digitalization opportunities, Successfully implementing process and product innovation, Using IT technologies profitably

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Digitalization through innovative IT solutions helps businesses succeed

Digital transformation and new IT technologies are opening up many opportunities for businesses. Examples include innovative product offers for new target groups, less expensive yet better processes, more intelligent communication with customers, and higher levels of automation. Innovative, connected solutions based on big data and artificial intelligence as well as cloud and internet platforms can be used to tap into these opportunities.

The right strategy and IT infrastructure are essential building blocks for companies to succeed and remain competitive. Outlining clear benefits for the company, its customers and its partners is key to ensuring successful applications.

We use future-proof strategies and innovative IT solutions to help you exploit the opportunities that digitalization offers. Our solutions are ideal for the key sectors of insurance, manufacturing, mobility services and energy.

Key topics include:

  • Digitalization strategies and solutions
    (innovation networks, future scenarios, benchmarks, new business radars, technology workshops, blockchain applications, etc.)
  • Intelligent, data-based automation solutions
    (process automation, intelligent assistance systems, knowledge-based workspaces, chatbots, machine learning processes, smart data solutions, etc.)
  • Cloud-based platforms and business models
    (innovative web-based services, smart products and services, service-oriented architectures, security and data protection, etc.)
  • Integrated IT systems for the Internet of Things (IoT)
    (IoT solutions, real-time data platforms, analysis systems, control solutions, autonomous solutions, etc.)
  • Corporation software and process optimization
    (management of documents, business processes, and customer relationships; master data management and enterprise resource planning; cloud solutions for various business fields; etc.)
  • Intelligent, connected energy systems
    (electromobility and charging management, predictive analytics, simulation and optimization, load management, procurement optimization, service-based platforms, etc.)

Our services are based on sound expertise regarding technologies and markets as well as cross-industry experience. In addition, our tried and tested methods as well as knowledgeable team ensure that projects will succeed. Last but not least, our Fraunhofer network grants us access to an extremely broad range of skills.


The Information and Communication Technology business unit is organized into the following teams:


Digital Business

The Digital Business competence center advises companies on how to design and implement innovative digitalization and IT solutions. To ensure business strategies are implemented in the best possible way, the center develops future scenarios and harnesses innovative concepts, internet platforms and IT systems.


Digital Business Services

The Digital Business Services Competence Team helps enterprises conceptualize and develop new web-based business models and innovative cloud services as well as address questions on cloud and data architectures. We do this by using methods and models that we ourselves developed.


Smart Energy Systems

The competence team researches and develops new IT-based solutions as well as related concepts and methods that help users design, optimize and operate connected energy systems.


Software Management

The Software Management Competence Center supports its customers in the conceptual development, selection and implementation of company software throughout the course of each project.


Fraunhofer Application Center KEIM

The KEIM competence center for energy and information technology mobility interfaces aims to make the vision of shared use of electromobility resources a reality.