Urban mobility planning in recent decades has been mainly characterized by the use of traditional means of transport, with the emphasis on meeting economic, efficiency and effectiveness requirements. However, digitization has brought about dynamic changes in the mobility system, particularly in recent years. New solutions such as micro-mobility or innovative services such as ride-hailing or ride-pooling have come onto the market and offer attractive additions to the existing traditional means of transport. The forecast is that more and more new applications and services will follow in the coming years, often driven by the motivation of the providers to increase the market share of their solution without considering the impact on urban (mobility) systems.
Many academic papers focus on assessing how well prepared cities are for the introduction of Mobility as a Service (MaaS). But the question remains how to select the most appropriate MaaS system or MaaS component. So far, there is neither a standardized process nor a tool to assess new mobility solutions, their potential impact on urban space and their performance compared to other solutions. It is crucial to help cities in their planning and decision making process to select appropriate mobility services and identify potential mobility gaps within their mobility system.